Mayafuna Learning

Effective Date: September 12, 2025
Last Updated: January 20, 2026

1. INTRODUCTION

This Privacy Policy describes how Mayafuna Learning (a division of MayaFuna Consulting LLC) ("we," "us," or "our") collects, uses, and protects your personal information when you use our services.

This policy applies to all Mayafuna Learning services, including:

  • AI Writing Essentials course
  • Community membership
  • Coaching services
  • Consulting engagements
  • Any other products or services we offer

Our services are hosted on the Thinkific platform. By using our services, you agree to the data practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

Personal Information:

  • Name
  • Email address
  • Billing information (processed securely by Thinkific and payment processors; we do not directly store credit card details)
  • Profile information (if you choose to provide it)
  • Custom field data (if applicable)

Course and Learning Activity:

  • Course enrollment and progress
  • Assignment submissions
  • Quiz responses and scores
  • Discussion forum posts and messages
  • Certificate completion status

Community Activity:

  • Forum posts and comments
  • Messages sent through the platform
  • Zoom attendance (session participation, not recordings)

Coaching and Consulting:

  • Session notes and discussion topics
  • Scheduling preferences
  • Goals and objectives shared during sessions
  • Follow-up communications

2.2 Information Collected Automatically

Usage Data:

  • Login times and frequency
  • Pages viewed and time spent on pages
  • Course content accessed
  • Device type and browser information
  • IP address and approximate location
  • Referring website

This information is collected for security, analytics, and service improvement purposes.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Service Delivery

  • Provide access to courses, community, coaching, and consulting services
  • Track your learning progress and completion
  • Enable communication through platform features
  • Process payments and issue receipts
  • Issue certificates of completion

3.2 Communication

  • Send course updates and announcements
  • Respond to your questions and support requests
  • Send coaching session reminders and scheduling information
  • Provide community updates and event notifications
  • Send administrative messages (e.g., Terms of Service changes)

3.3 Improvement and Analytics

  • Improve course design and content based on aggregated, anonymized data
  • Analyze user behavior to enhance platform functionality
  • Test new features and improvements
  • Conduct research on educational effectiveness

3.4 Marketing (with your consent)

  • Send promotional emails about new courses or services
  • Share success stories (with your explicit permission, anonymized)
  • Include testimonials (with your written consent)

You may opt out of marketing communications at any time while still receiving essential service-related messages.

4. HOW YOUR DATA IS STORED AND SHARED

4.1 Data Storage

Your data is stored on secure servers provided by Thinkific, our course platform provider. Thinkific uses industry-standard security measures including:

  • Encryption in transit and at rest
  • Firewall protection
  • Regular security audits
  • Secure data centers

For more information about Thinkific's security practices, please see Thinkific's Privacy Policy.

4.2 Third-Party Service Providers

We share your information only with trusted third-party service providers necessary to operate our services:

Thinkific (course platform)

  • Hosts course content and community
  • Processes enrollment and user data
  • Manages user accounts

Payment Processors (Stripe, PayPal)

  • Process payments securely
  • We do not store your full credit card information

Email Service Providers (e.g., Mailchimp, ConvertKit - if applicable)

  • Send course communications and newsletters
  • Manage email preferences

Zoom (video conferencing)

  • Host live Q&A sessions and coaching calls
  • Session attendance data only; we do not record sessions without explicit consent

Analytics Providers (e.g., Google Analytics - if applicable)

  • Analyze website and course usage
  • Improve user experience

4.3 What We Do NOT Do

We do not:

  • Sell your personal information to third parties
  • Rent or trade your information
  • Share your information for others' marketing purposes
  • Disclose your information except as described in this policy or required by law

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations (e.g., tax records for 7 years)
  • Resolve disputes
  • Enforce our agreements
  • Verify certificate completion

When you request account deletion:

  • We delete your account and personal information from active systems
  • We retain anonymized transaction records for accounting and legal compliance
  • We retain certificate verification records (which may be anonymized)

6. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

6.1 Access

You have the right to know what personal information we have collected about you.

6.2 Correction

You may update or correct your information from your account dashboard or by contacting us.

6.3 Deletion

You may request deletion of your account and personal data. Please note:

  • Some information may be retained for legal or legitimate business purposes
  • Transaction records may be retained in anonymized form
  • Certificate verification records may be retained

6.4 Opt-Out

You may opt out of:

  • Marketing and promotional emails (via unsubscribe link)
  • Non-essential communications
  • Analytics tracking (through browser settings)

Note: You cannot opt out of essential service communications (e.g., payment confirmations, security alerts, Terms of Service updates).

6.5 Data Portability

You may request a copy of your personal information in a portable format.

6.6 How to Exercise Your Rights

To exercise any of these rights, contact us at:
Email: [email protected]

We will respond to your request within 30 days.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

  • Remember your login session
  • Track course progress
  • Analyze site usage
  • Personalize your experience

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

For more information about cookies used by Thinkific, see Thinkific's Cookie Policy.

8. DATA SECURITY

We implement industry-standard security measures to protect your information:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Encrypted data storage
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 18 without parental or guardian consent.

We do not knowingly collect personal information from minors. If you are under 18:

  • You must have parental/guardian consent to use our services
  • Your parent/guardian should review this Privacy Policy

If we discover we have collected information from a child under 18 without proper consent, we will delete that information promptly.

10. INTERNATIONAL DATA TRANSFERS

Our services are hosted in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our services, you consent to the transfer of your information to the United States.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will notify you via email or platform notification for material changes
  • Your continued use of our services after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Business Name: Mayafuna Learning (a division of MayaFuna Consulting LLC)
Instructor: Lisa Egle

We will respond to privacy inquiries within 30 days.

By using our services, you acknowledge that you have read and understood this Privacy Policy.